Customer visit from our Saudi Arabian distributor AMASI Altamaioz

From the 9th to the 12th of May, we enjoyed a visit from our Saudi Arabian distributor, Amasi Altamaioz, with their dentists and dental prosthetic customers. It was a great opportunity for them to participate in a Digital Product and Workflow training session, and learn more about our products and prosthetic solutions, their design, and the manufacturing process.

On the morning of the first day, we made a headquarters visit, where they were able to visit the factory, meet the team, and see the whole process from manufacturing to packaging. They also saw our exhaustive quality, labelling and packaging controls. This was all in addition to learning more about our products and their benefits.

In the afternoon, they received DESS training from Oriol Tura and David Cuervo, our technical support team. The training consisted of two presentations: DESS Prosthetic Solutions with a complete overview of the company plus DESS Products and Solutions and DESS Digital Workflow which was about how to use DESS digital solutions in the different CAD-CAM systems.

On the second day, our guests participated in digital workflow training by our Serbian distributor, Sinisa Vučičević, a dental technician expert in digital dentistry. He talked about the application of digital flow in the dental clinic and prosthetic restoration with DESS products through design with Exocad and 3Shape.

The training included some very important aspects of digital flow such as digital impressions in the clinic and how to obtain and download the scans from the system to send them to the laboratory. He also spoke about the process of printing 3-D models and inserting digital analogues, designing the prosthesis with the different CAD systems for unitary pieces, bridges, complete rehabilitations, and all on 4. During the training, they were able to see multiple case studies in which the DESS abutments provided a perfect prosthetic solution in each case, and they were also able to work with 3D printed models.

Finally, on the last day, our visitors enjoyed a guided tour of different places of interest in the city of Barcelona. As you know, our communication and company culture are very focused on Barcelona and Gaudí, and we wanted them to visit a part of who we are.

We are very glad they could visit, and we hope to see all of them again soon. Thanks for trusting in us! It was a great opportunity to create new synergies with our customers.

Here you can find some photos of the visit: